T-Mobile Blackberry Bold 9780 User's Guide

BlackBerry Bold 9700 SmartphoneVersion: 5.0User GuideTo find the latest user guides, visit www.blackberry.com/docs/smartphones.

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8. Click Copy Into.Related topicsLocate a file saved on your organization's network, 97Send a file as an attachment, 98Send a file as an attachme

View properties for a fileYou can view the size, author, publication date, and other properties for a file.1. On the Home screen or in a folder, click

DocumentsOpen a password-protected .pdf fileTo perform this task, your email account must use the BlackBerry® Internet Service or a BlackBerry® Enterp

4. Press the Enter key.View the content of a cellIn a spreadsheet, click the trackpad.View a list of worksheets1. In a spreadsheet, press the Menu key

Media filesView a list of pages in a multi-page .tif fileYou can view a list of pages in a multi-page .tif file, such as a scanned fax document saved

Zoom in to or out from a slideWhen viewing a presentation in slide view, press the Menu key.To zoom back to the original slide size, press the Menu ke

• To move to the last cursor position after closing and reopening a file or an attachment, press G.In a spreadsheet• To move to a specific cell, press

MediaAudio and video filesPlay a media file1. On the Home screen, click the Media icon.2. Click a media type.3. If necessary, click a category.4. Clic

Fast-forward or rewind a media file1. When playing a media file, click the progress bar.2. On the trackpad, slide your finger to the right or left.3.

Adjust the volume• To increase the volume, press the Volume Up key on the right side of your BlackBerry® device.• To decrease the volume, press the Vo

Welcome to BlackBerry!This is one of the many resources available to help you use your BlackBerry® device. You can look for answers in the Help applic

About using a headsetYou can purchase an optional headset to use with your BlackBerry® device.If you use a headset, you can use a headset button to an

Create a standard playlist1. On the Home screen, click the Media icon.2. Click the Music icon.3. Click Playlists.4. Click New Playlist.5. Click Standa

10. Click Save.Related topicsShuffle songs, 106Delete a song from a playlist1. On the Home screen, click the Media icon.2. Click the Music icon.3. Cli

Related topicsRename an audio or video file, 117Rename a picture or picture folder, 117Delete a playlist1. On the Home screen, click the Media icon.2.

6. Press the Menu key.7. Click Save.Apply a color effect to videosYou can apply a sepia or black-and-white color effect to videos that you record.1. O

CameraDepending on your BlackBerry® device model, the camera or video camera might not be supported or some camera or video camera featuresmight not b

5. Press the Menu key.6. Click Save.Related topicsMove a media file, 117Change the location for storing videos, 112Change options to compensate for di

PicturesView a picture1. On the Home screen, click the Media icon.2. Click the Pictures icon.3. Click a category.4. Click a picture.To view the next o

Use a picture as your device wallpaper1. On the Home screen, click the Media icon.2. Click Pictures.3. Browse to a picture.4. Click Set As Wallpaper.V

6. Click Save.Managing media filesRename an audio or video fileYou can only rename media files that you added.1. On the Home screen, click the Media i

Find more information• Help on your device: Find step-by-step instructions in the user guide for your BlackBerry® device. Click Help on the Home scree

3. Click Explore.4. Navigate to a folder that contains media files.5. Highlight a media file.6. Press the Menu key.7. Click Move.8. Navigate to the ne

Memory and media cardsAbout media cardsDepending on your BlackBerry® device model, you can insert a microSD media card into your device to take videos

• To change the minimum amount of device memory available for pictures, change the Reserved Pictures Memory field.5. Press the Menu key.6. Click Save.

2. Click Memory.3. Change the Auto Enable Mass Storage Mode When Connected field to Yes or No.4. Press the Menu key.5. Click Save.About compressionCom

Related topicsSet a device password, 260Repair your media card or device memoryCAUTION: If you run the repair feature on your BlackBerry® device, you

Type File format• .wma• .wavVideo• .mp4• .mov• .3gp• .3gp2• .avi• .asf• .wmvFor more information about file formats that your BlackBerry® device suppo

5. If necessary, in the drop-down list, select your music application.6. Perform one of the following actions:• To synchronize specific playlists, sel

5. Click Save.Save a media file from a web page1. On a web page, click a link for a media file.2. Click Save.3. Type a name for the media file.4. Clic

2. Click a media type.3. Press the Menu key.4. Click Receive Using Bluetooth.5. Send a media file from the paired Bluetooth enabled device.6. If neces

• To pause an audio or video file, press the Mute key on the top of your BlackBerry® device. To resume playing an audio or video file, pressthe Mute k

Navigation and typingAbout the Menu key and Escape keyThe Menu key and Escape key on your BlackBerry® device are designed to help you navigate screens

• If you are trying to open a media file on your computer using the media manager tool of the BlackBerry Desktop Manager, verify thatmass storage mode

The flash dims or turns offIf the camera has a flash, and the battery power level drops below 20 percent, the flash dims to conserve battery power. In

BrowserBrowser basicsBrowsing web pagesVisit a web pageDepending on your wireless service provider, multiple browsers might appear on your BlackBerry®

Move back or forward a web page1. On a web page, press the Menu key.2. Click Back or Forward.Refresh a web page1. On a web page, press the Menu key.2.

Return to the home page1. On a web page, press the Menu key.2. Click Home.Close the browser1. On a web page, press the Menu key.2. Click Close.Viewing

2. Press the Menu key.3. Click Link Address or Image Address.4. Click Send Address.5. Click a message type.To return to the browser after you send the

Add a bookmark for a web pageDepending on the browser that you used to visit a web page or add a bookmark, when you click the web page in the browser

4. Highlight a bookmark.5. Press the Menu key.6. Click Delete Bookmark.Add a bookmark folder for web pages1. On the Home screen, click the Browser ico

Web feedsAbout web feedsWeb feeds provide you with information about updates to web site content. You can open a web feed to view a list of titles and

3. Click Get Audio.Mark a web feed title as opened or unopenedIn a web feed, perform one of the following actions:• Highlight a title. Press the Menu

Change your ring tone1. On the Home screen, click the Sounds icon.2. Click Set Ring Tones/Alerts.3. Click the application or item that you want to cha

3. Click Options.4. Click General Properties.5. Change the Default View field.6. Press the Menu key.7. Click Save Options.Change the home page or star

Change display options for web pages1. On the Home screen, click the Browser icon.2. Press the Menu key.3. Click Options.4. Click Browser Configuratio

• Prompt Before Running WML Scripts6. Press the Menu key.7. Click Save Options.Clear a browser cache1. On the Home screen, click the Browser icon.2. P

3. Click Browser.4. Set the Default browser configuration field.5. Press the Menu key.6. Click Save.About GearsGears™ is an extension to the browser a

About WTLSThe WAP Browser configuration is designed to use WTLS to encrypt data that your BlackBerry® device sends and receives over the Internetthrou

Prompt for Certificate:Specify whether a prompt appears when your browser tries to connect to a content server. You might want a prompt to appear if y

Browser pushAbout browser pushBrowser push is designed to push information from a web application to your BlackBerry® device as the information become

Set which SMSC hosts your device accepts browser push messages from. To accept browser push messages from a specific SMSC host,type the phone number f

Troubleshooting: BrowserNo browser is available on my deviceDepending on your wireless service plan, this feature might not be supported.Verify that y

Date, time, and alarmSet the date and time manually1. On the Home screen or in the Applications folder, click the Clock icon.2. Press the Menu key.3.

Add a contact1. On the Home screen, click the Contacts icon.2. Click New Contact.3. Type the contact information.4. Press the key.5. Click Save.Sche

Change what appears on the display when your device is charging1. On the Home screen or in the Applications folder, click the Clock icon.2. Press the

Related topicsSet options for bedside clock mode, 149Set options for bedside clock mode1. On the Home screen, click the Clock icon.2. Press the Menu k

5. Press the Menu key.6. Click Save.Use the stopwatch1. On the Home screen or in the Applications folder, click the Clock icon.2. Press the Menu key.3

Troubleshooting: Date, time and alarmThe time on my device is incorrect1. On the Home screen or in the Applications folder, click the Clock icon.2. Pr

Personal organizerContactsContact basicsAdd a contact1. On the Home screen, click the Contacts icon.2. Click New Contact.3. Type the contact informati

Add a pause or a wait to a phone number1. After typing the main part of a phone number in a phone number field, press the Menu key.2. Click Add Pause

3. Perform one of the following actions:• To add a contact to your contact list, click Add to Contacts.• To add all the contacts, click Add All to Con

5. Highlight a picture.6. Press the Menu key.7. Click Select.8. Center the picture in the box.9. Press the Menu key.10. Click Crop and Save.Change the

Create a mailing list1. On the Home screen, click the Contacts icon.2. Press the Menu key.3. Click New Group.4. Type a name for the mailing list.5. Pr

Multiple contact listsAbout multiple contact listsIf your BlackBerry® device is associated with multiple email accounts, you might have contacts from

Visit a web pageDepending on your wireless service provider, multiple browsers might appear on your BlackBerry® device. For more information about the

4. Press the Menu key.5. Click Save.Turn off the prompt that appears before you delete itemsYou can turn off the prompt that appears before you delete

CalendarCalendar basicsAbout calendar viewsYou can view your appointments and meetings in one of four calendar views. Day, Week, and Month views displ

1. On the Home screen, click the Calendar icon.2. In Day view, beside the start time, type the subject of the appointment.3. Type a location in parent

7. Click Save.Check spellingYou can check spelling in messages, calendar entries, tasks, or memos that you create.1. In a message, calendar entry, tas

9. Press the Menu key.10. Click Save.Related topicsTurn off your device, 254Recurrence fieldsEvery:Set the frequency of the daily, weekly, or monthly

• To view a list of the statuses that are associated with the colored bars on the screen (for example, busy or tentative), press the Menukey. Click Sh

Send an email message to all meeting participants1. In a meeting, meeting invitation, or meeting response, press the Menu key.2. Click Email All Atten

4. Type CCM: and the moderator conference call bridge number. Do not include spaces.5. Type a lowercase x. Do not include spaces before or after the x

4. Click General Options.5. Change the Default Reminder field.6. Press the Menu key.7. Click Save.Related topicsTurn off your device, 254Change the sn

6. Press the Menu key.7. Click Save.Change the first day of the week1. On the Home screen, click the Calendar icon.2. Press the Menu key.3. Click Opti

• If you are not receiving calls, verify that call blocking and call forwarding are turned off.• Your device or your SIM card might support more than

To restore calendar entries, change the Keep Appointments field to a longer period of time. Calendar entries that you received on your devicewithin th

4. Click a calendar.5. Change the Appointment Color field.6. Press the Menu key.7. Click Save.Change the calendar that reminds you of appointments1. O

Troubleshooting: CalendarI cannot schedule appointments that span multiple daysIf you use IBM® Lotus Notes®, you cannot schedule appointments that spa

TasksTask basicsCreate a task1. On the Home screen or in the Applications folder, click the Tasks icon.2. Click Add Task.3. Type the task information.

• To mark the task as deferred, in progress, or waiting, click Open. Set the Status field. Press the Menu key. Click Save.Hide completed tasks1. On th

6. Press the Menu key.7. Click Save.Change the snooze time for reminders1. On the Home screen or in the Applications folder, click the Calendar or Tas

MemosMemo basicsCreate a memo1. On the Home screen or in the Applications folder, click the MemoPad icon.2. Click Add Memo.3. Type the memo informatio

Delete a memo1. On the Home screen or in the Applications folder, click the MemoPad icon.2. Highlight a memo.3. Press the Menu key.4. Click Delete.Mem

Create a category for contacts, tasks, or memosYou can create categories to organize items in the contacts application, tasks application, and memos a

3. Click Filter.4. Highlight a category.5. Press the Menu key.6. Click Delete.Note: When you delete a category, contacts, tasks, or memos in the cate

Turn off the connection to the wireless network, 240About wireless coverage indicators, 242Turn on or turn off data service or set roaming options, 24

Ring tones, sounds, and alertsRing tones, sounds, and alerts basicsAbout ring tones, sounds, and alertsSound profiles define how your BlackBerry® devi

Change a sound profileIf you change a setting in a preloaded sound profile that is based on the Normal sound profile, that change will override the co

4. Press the Menu key.5. Click Delete.Assign ring tones and alerts to a contactYou can receive different ring tones and alerts for incoming messages a

LED notificationLED notificationThe LED light on the top of your BlackBerry® device flashes different colors to indicate different statuses.Green:You

Troubleshooting: Ring tones, sounds, and alertsMy device is ringing or vibrating more times than expectedFor calls, the number of times that your Blac

TypingTyping basicsCut, copy, and paste text1. With text highlighted, press the Menu key.2. Click Cut or Copy.3. Place the cursor where you want to in

Typing input methodsSwitch typing input methods when you are typingTo perform this task, the keyboard on your BlackBerry® device must display Arabic o

Find more information about typing in other languagesYou can learn to type in other languages such as Chinese and Thai by reading the Typing Guides th

Use shortcut keys on the Home screenBy default, shortcuts for the Home screen are turned off so that you can dial phone numbers from the Home screen.1

Correct spelling quickly while you typeBy default, your BlackBerry® device underlines words that it does not recognize.1. Place the cursor in the unde

• Verify that BlackBerry device USB drivers are installed on your computer. When you install BlackBerry® Desktop Software from the CDthat came with yo

2. Click Spell Check.3. Click Custom Dictionary.4. Highlight a word.5. Press the Menu key.6. Click Edit.7. Change the word.8. Press the Enter key.9. P

Change a word in the custom dictionary1. On the Home screen, click the Options icon.2. Click Custom Dictionary.3. Highlight a word.4. Press the Menu k

AutoTextAbout AutoTextAutoText is designed to replace specific text that you type with preloaded AutoText entries. If you type text that can be replac

3. Click an AutoText entry.4. Change the AutoText entry.5. Press the Menu key.6. Click Save.Delete an AutoText entry1. On the Home screen or in a fold

Troubleshooting: TypingI cannot check spellingYou can only check the spelling of text that you type. You can check spelling in English, German, Spanis

LanguageChange the display languageTo perform this task, you must have more than one language on your BlackBerry® device. For more information, contac

4. Press the Menu key.5. Click Save.Use a shortcut to switch typing input languages while you typeTo perform this task, you must have more than one la

Change the display options for contactsYou can change how your contacts appear in all applications, including the phone, message list, contact list, a

Display and keyboardBacklightingAbout backlightingThe backlighting for the screen and keyboard is designed to adjust automatically so that you can use

2. Click Pictures.3. Browse to a picture.4. Click Set As Wallpaper.Download a Home screen backgroundDepending on your wireless service plan, this feat

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ShortcutsDepending on the typing input language that you are using, some shortcuts might not be available.BlackBerry basics shortcutsDepending on the

You can reorder application icons to change which icons appear first on the Home screen. You can also create and delete folders, customizethe appearan

2. Press the Menu key.3. Click Delete.Set the number of icons that appear on the Home screen1. On the Home screen, click the Options icon.2. Click Adv

To turn on trackpad sounds again, set the Audible Roll field to Click.Set the cursor speed1. On the Home screen or in a folder, click the Options icon

3. Click Theme Options.4. Click a theme.5. To change the layout of the theme, in the Set Home Screen Layout section, click an option.6. Click Save.Del

SearchMessages, attachments, and web pagesSearch for messagesYou can search for messages on your BlackBerry® device. You might also be able to search

Include Encrypted Messages:Specify whether your device searches encrypted messages, plain text messages, and digitally signed messages.Service:If your

Search for text in a message, in a file, or on a web pageTo search for text in a presentation, you must view the presentation in text view or in text

Organizer dataSearch for organizer dataYou can search for organizer data on your BlackBerry® device that contains specific information.1. On the Home

Search shortcutsDepending on the typing input language that you are using, some shortcuts might not be available.• To search for a contact in a list o

SynchronizationAbout synchronizationThe wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, t

• If you have multiple phone numbers associated with your device, to change the active phone number, from the Home screen, press theSend key. Click yo

2. Press the Menu key.3. Click Options.4. Click Email Reconciliation.5. If necessary, change the Message Services field.6. Set the Delete On field.7.

If you synchronize your organizer data using wireless data synchronization, the organizer data on your computer takes precedence over theorganizer dat

Prerequisites: Restoring data over the wireless network• Your email account must use a BlackBerry® Enterprise Server that supports this feature. For m

Troubleshooting: SynchronizationEmail messages are not reconciling over the wireless networkTry performing the following actions:• Verify that your Bl

Custom contact list field data is not appearing on my computerYou can only synchronize the data in a custom contact list field with a text field in th

Bluetooth technologyBluetooth technology basicsAbout Bluetooth technologyBluetooth® technology is designed to enable you to establish a wireless conne

Turn on Bluetooth technology, 213Connect to a paired Bluetooth enabled deviceTo perform this task, Bluetooth® technology must be turned on and your Bl

4. Click Receive Using Bluetooth.5. Send a media file from the paired Bluetooth enabled device.6. If necessary, click Yes.7. Click Save.Send a media f

Bluetooth technology optionsBluetooth profilesDepending on your BlackBerry® device model and wireless network, some profiles might not be supported.A/

Prevent your device from sharing contacts with Bluetooth enabled devices1. On the Home screen, click the Manage Connections icon.2. Click Bluetooth Op

Typing shortcutsDepending on the typing input language that you are using, some shortcuts might not be available.• To insert a period, press the Space

6. Press the Menu key.7. Click Save.Turn off Bluetooth connection notification1. On the Home screen, click the Manage Connections icon.2. Click Blueto

1. On the Home screen, click the Manage Connections icon.2. Click Bluetooth Options.3. Press the Menu key.4. Click Options.5. Change the Security Leve

• If your BlackBerry device does not detect the Bluetooth enabled device that you want to pair with, try making your BlackBerry devicediscoverable for

GPS technologyDepending on your wireless service provider, this feature might not be supported.About GPS technologyDepending on your wireless service

3. Click GPS.4. Perform one of the following actions:• To turn off location aiding, change the Location Aiding field to Disabled.• To turn off locatio

MapsMap basicsGet directions1. On the Home screen or in a folder, click the Maps icon.2. On a map, press the Menu key.3. Click Get Directions.4. Perfo

• To view a new location, type an address in the Find field. To type the address information into specific address fields, clickAdvanced.• To view a l

About GPS technology, 27Set a home or work address1. On a map, press the Menu key.2. Click Layers.3. If necessary, expand the Favorites folder and the

Pan a mapOn a map, slide your finger in any direction on the trackpad.Maps bookmarksAdd a bookmark for a location or route1. On the Home screen, click

Add a bookmark folder for locations or routes1. On the Home screen, click the Maps icon.2. On a map, press the Menu key.3. Click Find Location.4. Clic

• To move to the next slide when viewing a presentation in slide view, press N.• To move to the previous slide when viewing a presentation in slide vi

View status information at the top of a mapYou can view the battery power level, wireless coverage level indicators, the time, and satellite and Bluet

View a geotagged picture on a mapWhen you highlight a geotagged picture that is saved on your BlackBerry® device, a globe indicator appears beside the

Feature availability, 9User GuideMaps230

ApplicationsAbout multitaskingYour BlackBerry® device supports multitasking, which allows you to run more than one application at a time. During a cal

Close an application so that it is not runningTo optimize the performance of your BlackBerry® device, try to close applications when you are finished

About social networking applicationsYou can use social networking applications on your BlackBerry® device to stay connected with your social networkin

Legal notice, 322Delete a third-party applicationIf your device is associated with an email account that uses a BlackBerry® Enterprise Server, you mig

Troubleshooting: ApplicationsI cannot add, update, or return to the previous version of an applicationTry performing the following actions:• Verify th

BlackBerry Device SoftwareAbout updating the BlackBerry Device SoftwareYou might want to update your BlackBerry® Device Software for one of the follow

Return to the previous version of the BlackBerry Device SoftwareDepending on the options set by your wireless service provider or administrator, you m

• To insert a slash mark (/) in the web address field, press the Shift key and the Space key.• To stop loading a web page, press the Escape key.• To c

The first time that you visit the update web site, you download the BlackBerry® Application Loader to your computer, allowing you to updateyour softwa

My device does not have enough available memory to update the BlackBerry DeviceSoftwareTry performing the following actions:• Delete media files, disp

Wireless network coverageTurn on the connection to the wireless networkIf the OFF indicator appears at the top of your Home screen, you might want to

Wireless networks that your device connects toFor more information about the wireless networks that your BlackBerry® device connects to, see the Safet

2. Click Services Status.RoamingAbout roaming and international roamingIn most cases, your BlackBerry® device automatically connects to the appropriat

If the wireless coverage indicators display anything other than 1XEV, 1X, 3G , EDGE, GPRS, NXTL, MIKE, or NTWK, you might be in an areaof reduced wir

9. Click Save.Delete a wireless network from the preferred wireless network listTo perform this task, your BlackBerry® device must be connected to a G

• If your device normally connects to a CDMA network and your device supports international roaming, verify that your device is in globalroaming mode

Wi-Fi technologyDepending on your BlackBerry® device model, the Wi-Fi® feature might not be supported.About connecting to a Wi-Fi networkIf you are in

5. When you are prompted to save a profile for the Wi-Fi network, click Next so that your BlackBerry device connects to the Wi-Fi networkautomatically

Search shortcutsDepending on the typing input language that you are using, some shortcuts might not be available.• To search for a contact in a list o

8. Click Next.9. On the Wi-Fi Setup Complete screen, perform any of the following actions:• To change the order of your Wi-Fi profiles, click Prioriti

Prevent your device from connecting to a Wi-Fi network1. On the Home screen, click the Manage Connections icon.2. Click Wi-Fi Options.3. Highlight a W

Type a name for the Wi-Fi® profile.SSID:Type the Wi-Fi network name.Band type:Set the Wi-Fi network type. If you do not know the network type, do not

Inner link security:If necessary, set the security protocol that the Wi-Fi network supports for its inner authentication method.Use hard token:Set whe

Set your device to connect to a specific Wi-Fi networkBy default, your BlackBerry® device regularly scans for Wi-Fi® networks and automatically connec

About using UMA with a Wi-Fi networkIf your wireless service provider supports UMA (also known as GAN) and you subscribe to this service, you might be

Power, battery, and memoryTurn off your deviceDepending on your theme, the location or name of the Power Off icon might differ from the location or na

• Keep your battery connections clean. Every few months, use a cotton swab or dry cloth to clean the metal contacts on the battery and thedevice.• Set

• Stop forwarding email messages to your device when your device is connected to your computer.• Receive only the first section of long email messages

SIM cardDepending on your wireless service provider and wireless network, your BlackBerry® device might not use a SIM card.About the SIM card phone bo

PhonePhone basicsFind your phone numberPerform one of the following actions:• To view your active phone number, from the Home screen, press the Send k

2. Highlight a phone number.3. Press the Menu key.4. Click Copy to SIM Phone Book.5. Press the Menu key.6. Click Save.Change a SIM card contact1. In t

About SIM card securityYou can protect your SIM card with a PIN code to add another level of security to your BlackBerry® device. If you lock your SIM

SecuritySecurity basicsAbout the device passwordIf you type your BlackBerry® device password incorrectly, you might be prompted to type blackberry bef

3. Change the Lock Handheld Upon Holstering field to Yes.4. Press the Menu key.5. Click Save.Lock the keyboardIf you are not on a call, you can lock t

Password keeperAbout the password keeperUse the password keeper to store all your passwords in one place. The password keeper is designed to protect y

View a password in the password keeperIn the password keeper, click a password.Change a password in the password keeper1. On the Home screen or in the

Change the password keeper password1. On the Home screen or in the Applications folder, click the Password Keeper icon.2. Press the Menu key.3. Click

You can set encryption to include or exclude your contacts. If you turn on encryption for contacts and you receive a call when your device islocked, t

Set encryption strengthIf encryption of data in the device memory is turned on, you can set the strength of the encryption that your BlackBerry® devic

4. Highlight a service.5. Press the Menu key.6. Click Regenerate Encryption Key.Memory cleaningAbout memory cleaningMemory cleaning is designed to del

• To answer the incoming call and place the current call on hold, click Answer - Hold Current.• To answer the incoming call and end the current call,

• To change how long your device waits after you stop using it before it deletes sensitive data, change the Idle Timeout field.6. Press the Menu key.7

About certificate authority profilesIf your email account uses a BlackBerry® Enterprise Server that supports this feature, you can download certificat

6. Click Show Media Card Certificates or Show Media Card PGP Keys.To view the certificate or PGP® key, press the Menu key. Click Display Certificate o

SHA1 Thumbprint:This field displays the SHA-1 digital thumbprint of the certificate.MD5 Thumbprint:This field displays the MD5 digital thumbprint of t

2. Click Security Options.3. Click Advanced Security Options.4. Click Certificates.5. Highlight a certificate.6. Press the Menu key.7. Click Show Chai

Check the revocation status of a certificate or certificate chain1. On the Home screen or in a folder, click the Options icon.2. Click Security Option

Certificate revocation reasonsUnknown:The revocation reason does not match any of the predefined reasons.Key Compromise:A person who is not the key su

5. Highlight a certificate.6. Press the Menu key.7. Click Associate Addresses.8. Press the Menu key.9. Click Add Address.10. Perform one of the follow

Change how often a certificate authority profile checks certificate statusDepending on your organization, you might be able to change how often a cert

8. Press the Menu key.9. Click Search.10. Click a PGP key.11. Click Add PGP Key to Key Store.Download a personal PGP key from the PGP Universal Server

Dial an extension1. Press the X key.2. Type the extension number.Dial using numbers or lettersWhen you type a letter in a phone number, your BlackBerr

View properties for a PGP key1. On the Home screen or in a folder, click the Options icon.2. Click Security Options.3. Click Advanced Security Options

5. Highlight a PGP key.6. Press the Menu key.7. Click Send via Email or Send via PIN.Delete a PGP key1. On the Home screen or in a folder, click the O

Check the revocation status of a PGP key1. On the Home screen or in a folder, click the Options icon.2. Click Security Options.3. Click Advanced Secur

A person who is not the key subject might have discovered the private key value.Key Retired:The PGP key is no longer used.User ID Invalid:The user inf

5. Press the Menu key.6. Click Fetch PGP Keys.7. Press the Menu key.8. Click Options.9. Perform one of the following actions:• To download the revocat

7. Specify information for the certificate server.8. Press the Menu key.9. Click Save.Change connection information for a certificate server1. On the

Type the web address of the certificate server.Send connection information for a certificate server1. On the Home screen or in a folder, click the Opt

Change the key store password1. On the Home screen or in a folder, click the Options icon.2. Click Security Options.3. Click Advanced Security Options

Change the service that your device uses to download certificatesDepending on your organization, you might not be able to change the service that your

2. Click Security Options.3. Click Advanced Security Options.4. Click Key Stores.5. Change the Accept Unverified CRLs field to No.6. Press the Menu ke

Emergency callsAbout emergency callsIf you are outside of a wireless coverage area and the SOS wireless coverage indicator appears, you can only call

• log in to a VPN• connect to a Wi-Fi networkTurn on two-factor authenticationTo perform this task, you must have set a password for your BlackBerry®

About smart password entryIf you use advanced authentication and your BlackBerry® device password or smart card password is numeric, you might be able

Use a certificate to authenticate your smart cardTo perform this task, you must be using a smart card and a password to unlock your BlackBerry® device

Store the pass phrase for your smart card in the application memory1. On the Home screen or in a folder, click the Options icon.2. Click Security Opti

VPN settingsDepending on the options that your administrator has set for you, this feature might not be supported.About VPN profilesA VPN profile cont

10. Press the Menu key.11. Click Save.Change the software token for a VPN profileTo perform this task, the software token that you want to use must be

If you have added third-party applications to your device, your device is designed to prevent these applications from sending or receiving datawithout

Set permissions for a third-party applicationNote: Changing permissions for third-party applications can significantly affect the operation of applic

Location Data:Set whether third-party applications can use your GPS location information.Server Network:Set whether third-party applications can acces

Data permissions for third-party applicationsEmail:Set whether third-party applications can access email messages, SMS text messages, MMS messages, or

ContentsWelcome to BlackBerry!...

The GPS options that appear on your device might differ slightly from the options that appear in this task.1. On the Home screen, click the Options ic

My device prompts me to make an emergency call when I type a passwordIf your BlackBerry® device password contains a combination of letters that corres

Service books and diagnostic reportsService booksAbout service booksService books determine which services are available on your BlackBerry® device.Yo

Diagnostic reportsAbout diagnostic reportsDiagnostic reports provide wireless configuration and connection information for your BlackBerry® device. If

Delete a diagnostic report1. On the Home screen or in a folder, click the Options icon.2. Click Mobile Network.3. Press the Menu key.4. Click Diagnost

Wi-Fi diagnostic reportsDepending on your BlackBerry® device model, this feature might not be supported.About Wi-Fi diagnostic reportsWi-Fi® diagnosti

4. Click Wi-Fi Tools.5. Click Wi-Fi Diagnostics.6. Press the Menu key.7. Click Options.8. Type the contact information.9. Press the Menu key.10. Click

Accessibility optionsAbout accessibility optionsBlackBerry® devices include many features that facilitate use by persons with disabilities. For more i

Use grayscale for the screen display1. On the Home screen or in a folder, click the Options icon.2. Click Advanced Options.3. Click Accessibility.4. C

3. Click Add Contact Alert.4. Press the Menu key.5. Click Add Name.6. Click a contact.7. To add additional contacts, repeat steps 3 to 5.8. Click the

About hearing aid modeIn hearing aid mode, or telecoil mode, the magnetic signal of your BlackBerry® device is modified to an appropriate level and fr

Improve sound quality for all callsYou cannot change sound quality when you are using a Bluetooth® enabled headset.1. From the Home screen, press the

5. Press the Menu key.6. Click Save.Predictive input methodType text using the predictive input methodWhen you are typing text, perform any of the fol

BrickBreakerAbout BrickBreakerThe object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the brick

BrickBreaker scoringCatching a capsule:50 pointsShooting a brick with the gun:50 pointsHitting a brick with the ball:10 pointsShooting a brick with th

3. Click Options.4. Perform any of the following actions:• To set the paddle speed, set the Paddle movement speed field.• To accelerate the paddle as

Word Mole gameWord Mole game basicsAbout the Word Mole gameThe object of the Word Mole® game is to form words using the letters in the garden. If you

Use vegetable bonus letters in a word to gain bonus points. To gain even more bonus points, use multiple vegetable bonus letters in asingle word.Star

3. Click Resume Game.4. Click a game.Submit a score to the Leaderboard on the Word Mole game web siteAt the end of a single-player game, you might be

1. On the Multiplayer Game Setup screen, click Options.2. Perform any of the following actions:• To set the length for a game, set the Point Goal fiel

Some words that I submit are not recognizedSome less common words might not be in the dictionary on your BlackBerry® device. Try submitting more commo

GlossaryADNAn abbreviated dialing number (ADN) is a short telephone number, such as 911 or 112, that is used to reach public services.APNaccess point

Speed dialSet up speed dial for a contact1. From the Home screen, press the Send key.2. Press the Menu key.3. Click View Speed Dial List.4. Click an u

DSMLDirectory Service Markup LanguageDSML certificate serverA BlackBerry® device uses a DSML certificate server to search for and download certificate

A BlackBerry® device uses an LDAP certificate server to search for and download certificates and PGP® keys.LEDlight-emitting diodemass storage modeMas

A public key is a key that people other than the certificate subject can use. BlackBerry® devices use public keys to encrypt email messagesor PIN mess

TTYteletypeUMAUnlicensed Mobile AccessVPNvirtual private networkWANwide area networkWAPWireless Application ProtocolWEPWired Equivalent PrivacyWMLWire

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SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES AND CONDITIONS. TO THE EXTENTPERMITTED BY LAW, ANY IMPLIED WARRANTI

The terms of use of any RIM product or service are set out in a separate license or other agreement with RIM applicable thereto. NOTHING INTHIS DOCUME

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THEWARRANTIES OF MERCHANTAB

Make a conference callIf your BlackBerry® device is connected to a CDMA network, you cannot join more than two contacts to a conference call.1. During

If you make a conference call, you can leave the conference call and the call continues without you. Depending on your wireless service provider,this

Change call log notes1. From the Home screen, press the Send key.2. Highlight a call log.3. Press the Menu key.4. Click View History.5. Press the Menu

10. Click Save.Call waitingTurn on call waitingTo perform this task, your wireless service provider must set up your SIM card or BlackBerry® device fo

• To forward unanswered calls only, change the Forward Calls field to Conditional. Change the If Busy, If No Reply, and If NotReachable fields to a ca

3. Click Options.4. Click Call Forwarding.5. Press the Menu key.6. Click Edit Numbers.7. Click a phone number.8. Click Delete.Call blockingDepending o

5. Press the Menu key.6. Click Change Password.Fixed dialingDepending on your wireless service provider and wireless network, this feature might not b

Perform an action using a voice command...

7. Type your PIN2 code.8. Press the Menu key.9. Type a name and a phone number.10. Press the Menu key.11. Click Save.Change a contact in your fixed di

Set the default country code and area code1. From the Home screen, press the Send key.2. Press the Menu key.3. Click Options.4. Click Smart Dialing.5.

If your SIM card supports more than one phone number, you can make calls using your active phone number only, but you receive calls to allphone number

7. Click Save.To sort phone numbers or contacts by call logs again, change the Phone List View field to Call Log.Hide or display your phone number whe

2. Press the Menu key.3. Click Options.4. Click General Options.5. Change the Auto Answer Calls field to Out Of Holster.6. Press the Menu key.7. Click

Phone shortcutsDepending on the typing input language that you are using, some shortcuts might not be available.• To change your ring tone, from the H

Call blocking, 36Call forwarding, 34Switch the active phone number, 40My phone number appears as Unknown in the phone applicationIf your BlackBerry® d

If your email account uses a BlackBerry® Enterprise Server, your organization might not have set up some features or might prevent you fromusing some

Voice commandsPerform an action using a voice command1. On the Home screen or in a folder, click the Voice Dialing icon.2. After the beep, say a voice

Change the language for voice commandsTo perform this task, you must have more than one language on your BlackBerry® device. For more information, con

Browser...

Improve voice recognitionYou can improve voice recognition by completing a short series of prompts that ask you to say specific numbers and words.1. O

MessagesMessage basicsComposing messagesCheck spellingYou can check spelling in messages, calendar entries, tasks, or memos that you create.1. In a me

2. Click Attach Address or Attach Contact.3. Click a contact.Add a signature to your work email messagesTo perform this task, your email account must

7. Click Send.Related topicsSearch for contacts in your organization's address book, 153Mailing lists, 155Send an SMS text messageYou can send an

• If the contact is not in your contact list, click [Use Once]. Click Email or Phone. Type an email address or an MMS phone number.Press the Enter key

Managing messagesOpen a message1. On the Home screen, click the Messages icon.2. Click a message.If you open an MMS message and the content does not a

2. Press the Menu key.3. Click View Folder.4. Click a folder.Delete a message1. On the Home screen, click the Messages icon.2. Highlight a message.3.

Delete the original text from a reply message1. When you are replying to a message, press the Menu key.2. Click Delete Original Text.File an email mes

9. Press the Menu key.10. Click Save.Note: If you click the Select All menu item, all email messages, including email messages that appear in the sen

Email message filtersAbout email message filtersYou can create email message filters to specify which email messages are forwarded to your BlackBerry®

Typing input methods...

Specify one or more contacts or email addresses that the email message filter should search for in the From field of email messages.Separate multiple

4. Click Email Filters.5. Highlight an email message filter.6. Press the Menu key.7. Click Edit.8. Change the options for the email message filter.9.

Add, move, rename, or delete an email folderTo perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this

Remove a flag1. In an email message with a flag, press the Menu key.2. Click Delete Flag.Email message optionsCheck spelling automatically before send

• To set whether your BlackBerry device sends a read receipt or delivery receipt when a sender requests it, change the Send ReadReceipts and Send Deli

Hide filed email messages1. On the Home screen, click the Messages icon.2. Press the Menu key.3. Click Options.4. Click General Options.5. Change the

To forward email messages to your BlackBerry device again, change the Send Email to Handheld field to Yes.PIN messagesAbout PIN messagesA PIN uniquely

6. Press the Menu key.7. Click Save.SMS text messagesSMS text message basicsAbout SMS text messagesTo send and receive SMS text messages, your wireles

• To use a preloaded ring tone, in the Ring Tone field, click a ring tone.• To use a ring tone that you downloaded, in the Ring Tone field, click Sele

Turn off AutoText for SMS text messages1. On the Home screen or in a folder, click the Options icon.2. Click SMS Text.3. Set the Disable AutoText fiel

About backing up and restoring device data...

Set a wireless network type for sending SMS text messagesDepending on your wireless service provider and wireless network, this feature might not be s

Stop receiving messages from a cell broadcast channelVerify that your wireless service provider does not use the cell broadcast channel to manage serv

3. Click Compose MMS.4. Perform one of the following actions:• If the contact is not in your contact list, click [Use Once]. Click Email or Phone. Typ

MMS message attachmentsAttach a media file to an MMS message1. When composing an MMS message, press the Menu key.2. Click one of the following menu it

• Save Ringtone• Save Video• Save Voice NoteMMS message optionsRequest delivery or read notification for an MMS message1. When composing an MMS messag

2. Click MMS.3. In the Message Filtering section, select the Reject Anonymous Messages check box or the Reject Advertisements check box.4. Press the M

1. On the Home screen or in a folder, click the Options icon.2. Click Security Options.3. Click General Settings.4. In the Message Outline Colours sec

Hide messages from the main messages applicationYou can prevent messages from specific email accounts from appearing in the main messages application.

• To show recent and missed calls in the messages application, select the All Calls option.• To hide call logs in the messages application, select the

8. Type the contact information.9. Press the Enter key.10. Press the Menu key.11. Click Save.Reset a blocked message counter1. On the Home screen or i

BlackBerry Device Software...

Encrypt a message with a pass phraseYour BlackBerry® device can encrypt email messages and PIN messages using a pass phrase shared between the sender

Add a certificate from an attachment1. In a message, click the certificate attachment.2. Click Retrieve Certificate Attachment.3. Click the certificat

:Your device cannot verify the digital signature.:Your device requires more data to verify the digital signature.:Your device trusts the certificate c

S/MIME-protected message optionsChange your signing or encryption certificateYour BlackBerry® device uses your encryption certificate to encrypt messa

About message classificationsIf your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports th

Request delivery notification for signed S/MIME-protected messages1. On the Home screen or in a folder, click the Options icon.2. Click Security Optio

I cannot open an attachment in an encrypted messageThe attachment information might not be available on the BlackBerry® Enterprise Server, your admini

PGP protected messagesFor more information about PGP protected messages, visit www.blackberry.com/docs/smartphones. Click your BlackBerry® device mode

3. Highlight a PGP key.4. Press the Menu key.5. Click Continue.Download the PGP key used to sign or encrypt a messageIf a PGP® key is not included in

View the PGP key used to sign or encrypt a message1. In a message, highlight the encryption status indicator or a digital signature indicator.2. Press

Check the battery power level...

PGP protected message optionsChange your signing and encryption keyYour BlackBerry® device uses your PGP® key to encrypt messages in the sent items fo

About message classificationsIf your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports th

Turn off the prompt that appears before a PGP protected message is truncated1. On the Home screen or in a folder, click the Options icon.2. Click Secu

You cannot open an attachment in a PGP® protected message that was encrypted using the OpenPGP format by an IBM® Lotus Notes® clientworking with PGP®

Troubleshooting: MessagesI cannot send messagesTry performing the following actions:• Verify that your BlackBerry® device is connected to the wireless

• Verify that email message forwarding is turned on and that you have selected all the email message folders, including your inbox folder,that you wan

If you have set your BlackBerry® device to hide filed messages and you receive a new message from an email message folder in the emailapplication on y

Email message filters, 57I cannot turn on cell broadcastingIf your BlackBerry® device uses a SIM card, your SIM card might not support the display lan

Files and attachmentsFile and attachment basicsAbout files and attachmentsYou can view and download attachments and save them to the BlackBerry® devic

Stop downloading a file or an attachment1. In the message, in the calendar entry, or on the web page that you are downloading the file or attachment f